Refund Policy
legal disclaimer
The information provided on this page is intended solely as a general summary to assist you in understanding the key provisions of our Refund Policy at Soutez . This overview does not constitute legal advice, nor does it replace the full Refund Policy or any applicable terms and conditions governing your purchase.
By using our services and purchasing products, you acknowledge that you have read and understood the full Refund Policy. We strongly encourage you to review the complete policy carefully to fully understand your rights and obligations.
If you have any questions or require clarification, please contact our customer support team, who are available to assist you.
Refund Policy - the basics
At Soutez we understand that sometimes things don’t go as planned, and your satisfaction is our top priority. That’s why we offer a straightforward, hassle-free Refund Policy designed to make your shopping experience worry-free. If you’re not completely happy with your purchase, simply contact us within 1-7 days of receiving your order, and we’ll work with you to find the best solution—whether that’s a full refund, an exchange, or store credit. We want you to shop with confidence, knowing that we’re here to support you every step of the way. If you have any questions or concerns, our friendly customer service team is ready to help
